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xfinity email preferences auto reply cannot enter message

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xfinity email preferences auto reply cannot enter message

I can check the auto reply box when the auto reply line comes up on the Xfinity preferences page, but the message box - fonts, size, etc. - is "light" and it won't let me enter anything as a message.  I had used the autoreply on the same page for years with the same OS and word processors softwares, and a few months back it stopped working.  Ideas?   HP machine, W7Pro64,