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xFinity...GET OUT OF MY EMAIL!

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Contributor

xFinity...GET OUT OF MY EMAIL!

This morning I opened my email and was unable to navigate my email folder because xFinity thinks it's a good idea to never give you a break from the advertisments. There is currently video advertisement placed squarely onto the upper left of the page and it cannot be closed or moved. I can't navigate my email folders.

 

I get it...you get money from advertisements...<Edited>?! Come on!

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Problem Solver

Re: xFinity...GET OUT OF MY EMAIL!


@sjl10 wrote:

This morning I opened my email and was unable to navigate my email folder because xFinity thinks it's a good idea to never give you a break from the advertisments. There is currently video advertisement placed squarely onto the upper left of the page and it cannot be closed or moved. I can't navigate my email folders.

 

I get it...you get money from advertisements...<Edited> Come on!


How are you accessing your email?  On what device, using what app, what browser?  I just tried accessing my email using my desktop, clicking the 'envelope' icon taking me to the Xfinity Connect webmail page.  It opened in my Chrome browser, with a 'Google Ads' section on the right site, which I could close.  No video advertisement popped up.

Joe V
(not a Comcast employee, just another paying customer)