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why can't I reply to emails?

New Poster

why can't I reply to emails?

why cant i select reply and respond to an email?

Expert

Re: why can't I reply to emails?

How are you accessing your email?  Exactly what happens when you try to send?  Are you getting any error message?

New Poster

Re: why can't I reply to emails?

I have had the same issue MOST of the time (98%). Can not forward or reply to email, click on tab, get a new tab with spinning circle of arrows that goes on indefinately. Only way and can complete is to use my iphone to reply or forward emails. It's been like this for months. I've just about had it and am now considering dropping all comcast services.

Expert

Re: why can't I reply to emails?


wrote:

I have had the same issue MOST of the time (98%). Can not forward or reply to email, click on tab, get a new tab with spinning circle of arrows that goes on indefinately. Only way and can complete is to use my iphone to reply or forward emails. It's been like this for months. I've just about had it and am now considering dropping all comcast services.



Try clearing out your browser's cache/browsing history. When you have done that, close out the browser and re-start it in a fresh session. If that doesn't do it, then try using a different browser.