I am unable to create any new folders. When I click on the + sign next to "My Folders", enter the name in the dialogue box, then click "Add", all I get is the circle with the red slash through it & nothing happens. How to resolve?
When I use the drop down menu to add, the same circle with the red slash appears.
Try refreshing the page. If that doesn't do it, try clearing cache/browsing history in whatever browser you are using, then close out the browser and reopen it in a fresh session.