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since comcast changed email format my address book is gone!

New Poster

since comcast changed email format my address book is gone!

how do I recover my address books

 

New Poster

Re: since comcast changed email format my address book is gone!

Good luck.  I've been on chat for an hour and the phone for an hour and all they've told ME is "too bad so sad."

Expert

Re: since comcast changed email format my address book is gone!

I have escalated your post to the forum admins for follow-up.  Some people have had this issue upon migration to the new format.

Official Employee

Re: since comcast changed email format my address book is gone!

Hi AI4grands,  I can review this further for you. Can you please send me a private message with your account information and email address you are using to sign in to your email (name on account, address, account number).

 

Thank you