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sign out

New Poster

sign out

Why doesn't my account sign out when I click sign out? The next time I click on the email icon, it goes straight to my email account without first signing in with account and password.

Valued Contributor

Re: sign out

Do you have a browser setting such that it remembers your login credentials?  Which browser are you using and have you tried different browsers?

Joe V
(not a Comcast employee, just another paying customer)
New Poster

Re: sign out

Great idea, it's a shared office computer and it looks like someone selected to save passwords in Edge. Thanks !

New Poster

Re: sign out

My wife and I have the exact probelm.  And it is new in the last week.  Does comcast have a solution other than getting a different email account?

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Expert

Re: sign out


@SteveJ7777 wrote:

My wife and I have the exact probelm.  And it is new in the last week.  Does comcast have a solution other than getting a different email account?


The old tried and true that everyone hates to hear: try clearing your cache and deleting cookies associated with Comcast/Xfinity in your browser.  Post back if that doesn't work.


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