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printing my online bill

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printing my online bill

I need help.  I want to print out my bill and recent payment to show a zero balance.  How do I print it out? 

I hit control P, but nothing happens. 

Can someone help?

Thank you

Official Employee

Re: printing my online bill

Hi zeika5257, 


Have you figured out how to print your bills? What browser are you using? Using Google Chrome, please try the steps below:

  1. Go to the Bill Statements page in My Account (
  2. Sign in with a primary user account or a secondary user account with bill pay permissions.
  3. Click View PDF to open a billing statement in a new tab.
    Your Bill Statements page.
  4. After pulling up the bill you want to print, there should be a grey toolbar that appears on the top of the page. Here you will see 3 icons, the 1st one is for editing and "Rotating" the image, the 2nd one is for "Saving" the image, and the 3rd for "Printing" the image. 


Please let me know if you are able to print after following these steps.