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preferences not in email's toolbar

Regular Visitor

preferences not in email's toolbar

I want to check trash deletion time period in preferences and can't find the setting


Accepted Solutions
Expert

Re: preferences not in email's toolbar

In the new webmail format, there are no retention schedules you can set yourself.  All emails are kept indefinitely until you delete them.  The exceptions are Spam and Trash-----------

 

Spam is stored for 7 days or 2,000 messages, whichever comes first
Trash is stored for 14 days or 5,000 messages, whichever comes first

 

You cannot alter those default settings.


All Replies
Expert

Re: preferences not in email's toolbar

In the new webmail format, there are no retention schedules you can set yourself.  All emails are kept indefinitely until you delete them.  The exceptions are Spam and Trash-----------

 

Spam is stored for 7 days or 2,000 messages, whichever comes first
Trash is stored for 14 days or 5,000 messages, whichever comes first

 

You cannot alter those default settings.

Regular Visitor

Re: preferences not in email's toolbar

Thank you for such a succinct answer. It’s greatly appreciated.