Community Forum

only emails from Amazon.com get to trash when received. why?

New Poster

only emails from Amazon.com get to trash when received. why?

my emails from amazon get sent directly to trash without me seeing them. why and how to correct

 

Expert

Re: only emails from Amazon.com get to trash when received. why?

Check to see if you have a filter set up to send them to the Trash folder.  On the Inbox page click on the gear icon in the upper right corner, then on Settings.  Under "Mail" in the left pane you will see "Filter rules".  Click on that to see any filters.