Suddenly stopped receiving incoming emails to my comcast account on all 3 of my Apple devices. The sender gets a reply that their email was automatically rejected and tells them to unsubsribe to my email address. My outgoing messages are okay and I cheked all the settings I know to check.
Hello, @j57a, thank you for reaching out to us in the Forums for help! I totally get where you're coming from, I live out of my emails lol. I have your back on this and will stick with you until we find a solution. Have you tried using the Xfinity Connect app, or the web portal to see if you're running into the same issue?
Thank you for getting back to me. Is Xfinity Connect app something I need to download? I normally accessed my Xfinity email through Safari. But have tried in Chrome and Internet Explorer with the same issues. ???
You are more than welcome! The Xfinity Connect app is just another great option to access your Comcast emails from a mobile device. It sounds like we may need to check into your issue a little deeper.
To get started, please send us a Private Message with your First, and Last name.
To send a private message, please click my name "ComcastMartinR" then select "Send a Message" on the right side.
@j57s Have you checked to see how much data you have used/stored? In webmail click on the gear icon.