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my.xfinity site not encrypted

Frequent Visitor

my.xfinity site not encrypted

Why is the my.xfinity.com home page on all my computers show the connection is Not Encrypted ? How do i change that ? Same on Chrome and also Microsoft Edge .

Problem Solver

Re: my.xfinity site not encrypted

It's encrypted for me.  Must be something in your local settings or certificate handling.  I'm running Win 10 64b and entering my.xfinity.com on Edge, Chrome and IE, all jump to https://my.xfinity.comand and are secure.  Firefox, however shows unsecure.

Joe V
(not a Comcast employee, just another paying customer)
Encrypted Site.jpg
Not Secure Firefox.jpg
Frequent Visitor

Re: my.xfinity site not encrypted

that's weird i have win 10 with crome, edge on 3 different laptops , with different anti virus and all say that homepage is not secure

Expert

Re: my.xfinity site not encrypted

What you are seeing is an indicator from the browser that one or more items on the webpage from other sources isn't using https, but http.  The "My Xfinity" homepage itself is secure.  It could be a link, an image or any number of other things triggering the warning.  Here is the Firefox explanation of how to judge "mixed content" on a webpage--------------------

 

https://support.mozilla.org/en-US/kb/mixed-content-blocking-firefox?redirectlocale=en-US&as=u&redire...



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Frequent Visitor

Re: my.xfinity site not encrypted

don't know what i did but there all showing encrypted now .........

thanks for help

Problem Solver

Re: my.xfinity site not encrypted

Maybe encryption certificates were updated on your machines behind the scenes.

Joe V
(not a Comcast employee, just another paying customer)