Community Forum

missing address book

New Poster

missing address book

About a week ago I discovered my address book in Comcast disappeared.  I have tried everyhing including hours on the phone with Compact tech folks but they were not able to help. Any suggestions?  Thank you.

 

Expert

Re: missing address book

I'm going to escalate this to the forum admins for follow-up.  You can't fix this yourself.

Official Employee

Re: missing address book

Hi rbmira. I can assist in getting an Advanced Repair ticket opened for you so our team can look into getting the missing address book fixed for you. Please send me a private message and include your full name and account primary phone number so I can assist you.