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lost folder information

Regular Contributor

lost folder information

I did not like th folders in gmail and Outlook.com so I started to use Comcast's folders as they seem user friendly. To my surprise the folder labeled 1099's is empty and I KNOW I did not do that.

Is this a common occurence? Can the folder information/contents be retreived; the inormation is important?

Expert

Re: lost folder information

Look to the left of the folder for a small black arrowhead.  If you can see it click on it.   Do the emails reappear?

New Poster

Re: lost folder information

I am having the same problem.  And no, the little black down arrow does not bring them back.  How do I get my folders and the contents back?

Expert

Re: lost folder information


wrote:

I am having the same problem.  And no, the little black down arrow does not bring them back.  How do I get my folders and the contents back?


In your case, Comcast Customer Security Assurance-------------------

Normal business hours (6:00 am to 2:00 am EST, 7 days a week)

1 - 888-565-4329all I can suggest is that you call Comcast security and see if they can recover them for you-------------------

 

 

Frequent Visitor

Re: lost folder information

You are right there was email in one of the folders I think it was the archive