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how to get email on new account message says i need a new app

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how to get email on new account message says i need a new app

Hi 

I just started new email address and need to send an email everytime i get a message the a new app is needed

my wife already has her set up 

 

Expert

Re: how to get email on new account message says i need a new app

Who is generating this message, Comcast or something else?  How are you accessing your email?