Community Forum

how can you be over quota on your comcast account with 600 emails

New Poster

how can you be over quota on your comcast account with 600 emails

how can you be over quota on your comcast account with 600 emails

Expert

Re: how can you be over quota on your comcast account with 600 emails

It's the size of the emails that are measured, not the number of emails. This can happen if the emails contain large attachments. If you sort your emails by size, you can see which ones are taking up the most space.

Expert

Re: how can you be over quota on your comcast account with 600 emails


@benpaulsen wrote:

how can you be over quota on your comcast account with 600 emails


When you say 600 emails, are you talking about only what's in the Inbox folder?  Or are you including the Sent folders and anything you have put into local folders?

New Poster

Re: how can you be over quota on your comcast account with 600 emails

Evening, my inbox, I dump my spam and trash.

I have a number of emails I save for research and/or later recall,,,,Jokes, stories, pictures, etc.

Expert

Re: how can you be over quota on your comcast account with 600 emails

Then I can only suggest that you call Comcast security and have them look at your account--------------------

 

Comcast Customer Security Assurance-------------------

Normal business hours (6:00 am to 2:00 am EST, 7 days a week)

1 - 888-565-4329