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how can I change my name on my email account

New Poster

how can I change my name on my email account

My email name was changed without my consent.. how can I restore my original name on my emails. Thanks for your help.

Expert

Re: how can I change my name on my email account

On the Xfinity homepage, click on "My account" at the top of the page.  You will be prompted to sign in again.  On the next landing page click on "Users" at the top of the page.  You will see your account, and to the right click on "Edit".  There you can change the name.

New Poster

Re: how can I change my name on my email account

Thanks for the advice but sadly it did not work