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emails won't open

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emails won't open

I can get my email account to open., but when I want to read an email and click on it, it won't open.  I'm using  the google chrome browser on windows 10.

Expert

Re: emails won't open


Try clearing out Chrome's cache/browsing history. When you have done that, close it out and re-start it in a fresh session. If that doesn't do it, then try using a different browser.



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Official Employee

Re: emails won't open

Thanks for providing the troubleshooting steps Latoque!

 

Hello LBOSTION. We appreciate you visiting and posting on our Forums. I can assist with further troubleshooting your email issue. Were you able to try the steps Latoque had suggested? 


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Official Employees are from multiple teams within Comcast: CARE, Product, Leadership. We ask that you post publicly so people with similar questions may benefit from the conversation.
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Official Employee

Re: emails won't open

Hi LBOSTION. Since we didn't see a response from you, this thread has been locked. Please don't hesitate to send me a private message if you continue to need help with this issue, or create a new post if you need assistance with anything else. Thank you.


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Official Employees are from multiple teams within Comcast: CARE, Product, Leadership. We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Mark the post as Best Answer!