I just learned that due to an "new" email portal, emails in Trash will be deleted at 14 days. Has any one else experienced this? Also, trash emails in my Outlook 2016 account are being deleted on the same schedule. Is this controllable?
Spam is stored for 7 days or 2,000 messages, whichever comes first
Trash is stored for 14 days or 5,000 messages, whichever comes first
You cannot change this. However, if you are using Outlook or any other desktop email client, the settings in the client should override those in the webmail. Check your settings in Outlook for the Trash folder and see how you have it set.
Removed. Not a request for help or offer of any. Unhelpful