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email

New Poster

email

Help .  I am having problems comnnecting to my email

New Poster

Re: email

Same here. Was able to get on no problem this morning. Sometimes I can get on, but it is sporadic.  I either get timed out and asked to "reload", or can't connect at this time on the blue screen and asked to "retry" later.It usually clears up, but as usual there is absolutely no communication from Comcast/Xfinity.  Calling in is usually worthless as the agents are the last to know of anything going on.  This is routine for Comcast.  Email goes out once a month or so.

Expert

Re: email


@carmter wrote:

Help .  I am having problems comnnecting to my email


Exactly what happens when you try to sign into your email?  Are you getting any error message?  How are you accessing it?



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New Poster

Re: email

it was giving a time out error message but is now working

Contributor

Re: email

"Connection timed out. Please try reloading page."  

Expert

Re: email


@newjerseycup wrote:

"Connection timed out. Please try reloading page."  


Wait a while and try again.  There might be a server issue in your area.



I am not a Comcast Employee.
I am a Customer Expert volunteering my time to help other customers here in the Forums.
We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Mark the post as Best Answer!
New Poster

Re: email

Thanks for advise.  I guess it was their server