Community Forum

email

New Poster

email

I can not   get my email please advise

gina and john halter

New Poster

Re: email

Same here, email won't connect

Regular Contributor

Re: email

You need to identify how you're trying to access your email, what app/client/browser/device and from what zip code.  It could be a regional server access issue if not a local internet issue.

Joe V
(not a Comcast employee, just another paying customer)
New Poster

Re: email

I'm not successful either.  The app works.  But not my browser.  Chrome.

I've tried my saved link:https://xfinityconnect.mail.comcast.net

I've tried going from https://my.xfinity.com/?cid=cust and clicking the email icon.

 

While I was answering, I found I can access it using firefox.  I had to get some pin code from comcast to access it.

Try a different browser, or clear your cache and cookies on the browser you like and try again.