Community Forum

email

New Poster

email

With this new email format, I can't find the "close" button when looking at my emails.

Expert

Re: email


wrote:

With this new email format, I can't find the "close" button when looking at my emails.


Yes, there is no "Close" button.  Use Back. 

 

close_back1.jpg


I am not a Comcast Employee.
I am just a customer, volunteering my time to help other customers here in the Forums.
We ask that you post publicly so people with similar questions may benefit from the conversation.

Was your question answered? Mark the post as best answer!



I am not a Comcast employee; I am just a customer, volunteering my time to help other customers here in the Forums.

If you'd like information about the Expert program, you can find it here.
New Poster

Re: email

I found the "MAIL" button will also close an open email and return to the list.

Official Employee

Re: email

If your Inbox is in Vertical or Horizontal view when you double-click an email and it will open up in its own window and you will be able to use an x to close it.

(You can also use this method to have multiple emails open at once. Just open an email, click mail, then open a different email.)

 

 

Multiple Emails Open.gif