I am using a laptop computer and accessing my email through xfinity.
Are you still in the old email format or the new one? To tell, look at the URL in the address bar. If it says Zimbra you are in the old one, if it says Appsuite you are in the new one.
I am using the new one. Things seem to be working but I still can not get to some businesses I used to have in my email address book. They can send to me but I can not send to them. When I click on their address I get nothing but a blank screen.