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email won't open

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email won't open

email won't open on Mac or HP computers Will open on iphone and Ipad  Has been happening all week.  San Francisco  Any ideas?

Expert

Re: email won't open

Exactly what happens when you try to open the email on one of the computers?  How are you accessing the email?  With only the webmail interface and a browser?  Or a desktop client like Outlook or Mac Mail?



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Re: email won't open

Safari
Frequent Visitor

Re: email won't open

Husband using Chrome on HP. Same problem
Expert

Re: email won't open


@Anon94956 wrote:
Husband using Chrome on HP. Same problem

OK so again--------Exactly what happens when you try to open an email?  Are you getting to the Inbox page?



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Re: email won't open

The page with the emails won’t open. Then says it can’t reach server
Expert

Re: email won't open


@Anon94956 wrote:
The page with the emails won’t open. Then says it can’t reach server

Try using Chrome or Firefox instead of Safari and see if it works that way.



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Re: email won't open

Thank you.