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email?,text?, or mobile phone?

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email?,text?, or mobile phone?

I'm so confused!!!   This is on my laptop.  I can check my email just fine.    There is a bar across the top that has a couple of options.....Xfinity connect,  address book, voice and text.  My problem only involves text.  Ok, so I click on text.  There is a text there that is broken up into 4 texts.  Herein lies the problem.  The text was sent to my cell phone (xfinity mobile) but it never showed up there.  It went straight to the option in my email.  What do I have to do to have it show up on my cell phone?

Contributor

Re: email?,text?, or mobile phone?

Support had me do a reset and that fixed the problem.