I have recently purchased a new laptop/tablet and it has Outlook 2016 and Windows 10 (both new to me). I have always used Outlook to retrieve my various email accounts; however as I try to add my comcast.net accounts in, I get a fail message. I apparently need different pop3/ imap / and smtp setting information. I am not high tech, but can follow instructions.
Can anyone help? Thanks.
What settings are you using?
Incoming server: mail.comcast.net
Port: 995 with SSL ON
Outing server: SMTP.comcast.net
Port 465 with SSL ON
Under the server tab: THIS SERVER REQUIRES AUTHENTICATIIN must be checked
Do not check: SPA ( secure password authentication)
IF USING IMAP, NOT POP:
Incoming server is IMAP.comcast.net
Incoming Port is 993 with SSL ON
All otter settings remain the same.
Need Email Help? Please post the following information in your post.
Do you use XfinityConnect? The Full or Lite version?
Do you use an email client? Which one? (Eg; Windows Live mail, Outlook, a smartphone etc.)
Which browser/version do you use? And- have you cleared your browser cache?
Which operating system? XP, Vista, Windows 7, Mac OS X
Details of the problem you are having.