Greetings, cathycollins973! I appreciate you taking the time to reach out to us here on the forums. I hope you are having an amazing day. I apologize to hear you are running into issues with your Xfinity email. That's certainly frustrating. When you trying to sync it are you doing this withing the Xfinity Connect app or a third party program like outlook?
Hello, cathycollins973. I have not heard back from you. If you still need assistance, please feel free to start a new public thread. acm0619, I appreciate you posting the troubleshooting step that could help future visitors.