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email folders expanded not collapsed on start-up

New Poster

email folders expanded not collapsed on start-up

Has anyone figured out how to set the default email browser view for all folders collapsed? The new xfinity starts with alll folders expanded which is a bummer if you have many folders Smiley Sad   Thanks for your input.

Expert

Re: email folders expanded not collapsed on start-up

When you sign into the email, the default folders will show.  That is supposed to happen.  If folders you created display, it's because that's the way they were when you signed out the last time.  If you collapse them before signing out they shouldn't display whenever you sign back in again.  At least they don't for me.