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email filters

New Poster

email filters

Where are the email filters?  Don't tell me it's under "preferences", because I just spent 30 minutes and a lot of hassle (including being forced to reset my pw) trying to find "preferences", it doesn't exist anywhere! 

Expert

Re: email filters

I'll take that to mean you are in the new email format?  If so, click on the gear icon in the upper right corner under your name, then on Settings.  Under Mail you will see Filter Rules.  It looks like this--------------

 

 

New Format.jpg



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Frequent Visitor

Re: email filters

No such trail from Connect > Settings > to ?>?>?  To create email filter rules.

can I do it via webmail not the app?

Expert

Re: email filters


@ButIPlayOneOnTV wrote:

No such trail from Connect > Settings > to ?>?>?  To create email filter rules.

can I do it via webmail not the app?


In the webmail UI that I posted up thread, can you not see the gear icon in the upper right corner?



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Frequent Visitor

Re: email filters

I should have said, “No such trail IN MY VIEW” of the UI.  

In my view, the menu is at the left. And yes there is a gear, but the trail runs cold after tapping that.  The rest of the possibilities you mention are not there in my view.  

I’ve set up filter rules from the web-browser version before but can’t find that trail now either.

It was in same area as the forwarding option as I recall.

Expert

Re: email filters

How are you accessing your email?  With only a browser and a desktop/laptop computer?  Or on a tablet or what?



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Frequent Visitor

Re: email filters

Now I've been spontaneously forced into the new xfinity email platform which is a NIGHTMARE!
How can I revert back to managing my email directly on the server via web browser?
Expert

Re: email filters


@ButIPlayOneOnTV wrote:
Now I've been spontaneously forced into the new xfinity email platform which is a NIGHTMARE!
How can I revert back to managing my email directly on the server via web browser?

The old Zimbra format is being phased out.  Once you are migrated to the new format you cannot revert to the old one.



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