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email back-up

New Poster

email back-up

i just added an ipad mini to my mobile devices and installed comcast email using imap protocal.  I soon discovered there was a setting to delete in the pop protocal (which I thougth I was not using) which I assume caused my emails that I read to be deleted.  There are several I really woudl like to get back.  IS there a service to restore email from a back-up from 10 -14 days ago?

Expert

Re: email back-up

There is a recovery feature, but it only works with emails that you deleted yourself.  In this case you will need to call Comcast security and see if they can get them back for you-----------------

 

Comcast Customer Security Assurance-------------------

Normal business hours (6:00 am to 2:00 am EST, 7 days a week)

1 - 888-565-4329

New Poster

Re: email back-up

Thank you