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email all deleted

Regular Visitor

email all deleted

xfinity would not accept my password a few days ago & locked me out of my account. They deleted folders, email, and put in 559 junk emails from 3 years ago. I chatted with 3 different people. Then called and was told someone would contact me within 72 hours!  That was yesterday 3/10/18. Help. 

Anyone have this problem and what did you do?