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email addresses

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New Poster

email addresses

How do I add an additional email account? 

Expert

Re: email addresses

You can have up to 6 secondary accounts in addition to your Primary. Here are the instructions-------

http://customer.xfinity.com/help-and-support/internet/adding-new-user-names-or-email-addresses/



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New Poster

Re: email addresses

I am trying to get my old email address, and I do not know if it has been made available yet. 

Expert

Re: email addresses

When a user ID (that part of the email address to the left of the @ symbol) is changed or deleted, it is suspended for 90 days, and then released back into the pool of available IDs for any Comcast customer that wants to claim it.  So if it's been longer than that, just try to set it back up again using the information at the link I posted upthread.  



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We ask that you post publicly so people with similar questions may benefit from the conversation.
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