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email account

New Poster

email account

I am moving and found out that the Comcast service is not offered in my new home.  When I cancel my account with Comcast, will I automatically lose my email accounts as well?  I have a business email and several personal accounts that will be affected.

Expert

Re: email account

As a former XFINITY customer, you can still use your Comcast.net email address if you logged into your account in the 90 days prior to disconnecting your service. Your email account will remain active as long as you access it at least once every nine months. 

 

Just like your primary email account, your secondary email account(s) must also be accessed in the 90 days prior to your disconnecting service in order to continue to use your Comcast email account.


I am not a Comcast employee, just a moderator. Pls observe Wheaton's Law.