This is not something you can fix yourself. So I will escalate it to the forum admins to get someone to look at your account.
Hi all. Sorry to hear about the difficulty you're experiencing with email. We can see what we can do to help you out. What type of device are you using to attempt deleting emails? Have you confirmed this is taking place on more than one or all devices?
this non deleting issue is happening on my desktop computer , and my android device
Got it. Do you know if this is happening with multiple users on your account, or have you just been able to confirm it with one in particular.
This is happening on my home PC. Judging by the number of people I see in the forum having this issue, it looks like the problem pretty widespread.
I just went back in and tried again and was able to delete all my emails. The problem was occurring when selecting the 'select all' check box or link to delete that way. Deleting one or more at a time was no problem.
Thank you guys for letting me know. For anyone that can try/confirm it, is the "select all" checkbox still not working as intended?
Great! Glad to hear that. You should be all set then. We appreciate your time. For any of you that continue to experience this problem, please let me know.
About a month or so ago the Delete All box in my Comcast email disappeared. Now I have to delete them one by one. How do I fix this?
@Cindybug56 wrote:
About a month or so ago the Delete All box in my Comcast email disappeared. Now I have to delete them one by one. How do I fix this?
Right-click on the Inbox folder. Do you not see the option to "Delete all messages"?
I used to have a "delete all" box at the top of my inbox email, it's gone now. is there a way to fix this?
@Cindybug56 wrote:
I used to have a "delete all" box at the top of my inbox email, it's gone now. is there a way to fix this?
Click on "All" at the top of the list. You will again see the option to "Delete all messages".