Community Forum

deleted trash

New Poster

deleted trash

I have deleted items in my trash and I want to retrieve them.  How do I do it?

Expert

Re: deleted trash

Open the Trash folder and select the message you want.  Then drag and drop it into back into another folder.  If you deleted it more than two weeks ago, see here--------------------

 

https://www.xfinity.com/support/internet/recover-deleted-email/

New Poster

Re: deleted trash

I have a different problem...all the emails remain in the recover folder...I went to the new system on 1/7/18

and every email that I deleted since that date remains in the recover deleted trash...I've talked to technical

support and they are telling me there is no way to delete them....

Expert

Re: deleted trash


@ljlj0610 wrote:

I have a different problem...all the emails remain in the recover folder...I went to the new system on 1/7/18

and every email that I deleted since that date remains in the recover deleted trash...I've talked to technical

support and they are telling me there is no way to delete them....


Copy and paste your post into a new thread in this forum.  Then I can escalate it for further follow-up.