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content links in emails

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content links in emails

The web based program in my emails is not allowing me to click on links in my emails.  They will not open any links in emails.  

Gold Problem Solver

Re: content links in emails

If you are having this problem in webmail using the Chrome browser, you need to turn off the popup blocker for the webmail site. See https://forums.xfinity.com/t5/Email-Web-Browsing/hyperlinks-in-email-won-t-open/m-p/3197364#M206593

 

If that doesn't work for you, paste "chrome://settings/content/popups" into the address bar to navigate to Chrome's "Pop-ups and redirects" settings page, click the Add button to the right of Allow, paste the webmail site hostname (usually "connect.xfinity.com") into the text box, and click Add to save it.

 

If you are using a third party popup blocker, you might need to make a corresponding change in its settings.