Community Forum

constant pop up

Regular Visitor

constant pop up

EVERY time I go to my comcast home page a pop up appears asking me to complete registration of my account.  It wants my cell number which I won't provide so It never gets complete.  Comcast support is hopeless, online support is a waste of time and threats to drop service fall on deaf ears.  Does anyone have a clue how to stop the popup without giving information I don't choose to give?

Bronze Problem Solver

Re: constant pop up

There is a way to bypass the two stage verification page that it sounds like you're describing, but it's not readily visible. You can click "remind me later", which is in tiny font in much the same color as the background, at the bottom of the page.  It lets you bypass the page, and does keep it from coming back for a while, until you clear your cache or delete cookies.