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comcast email is down

New Poster

comcast email is down

Question for Comcast: - what is your ETA for resolving tonight's reported email problem?

New Poster

Re: comcast email is down

Attn Comcast Support:

Can you provide an update on your support page for what seems to be a system wide outage.

Official Employee

Re: comcast email is down

 

JAL001, it was a known issue, but it has since been fixed. Please let us know if you have continued problems. 

Contributor

Re: comcast email is down

  It's not fixed! It's down again this morning. 

Contributor

Re: comcast email is down

Agree it is not totally fixed.  I can receive email from my other email addresses, and from other sites, such as bank, Amazon, but when I send an email from a comcast.net address to my email it takes up to an hour to show up.  It seems as if emails from comcast.net to another comcast.net address are delayed.

Official Employee

Re: comcast email is down

Hello rosebud29 and jrrt,

 

As stated by ComcastNicole, there was service interruption that affected multiple customers last week. This should now be resolved. If you are still experiencing issues please reach out through a private email providing your first and last name and the street address and phone number associated with your services and we can get this escalated. 

 

Also, I have a few of your open posts regarding this issue. Please keep in mind repeated posting of a message (or very similar messages) multiple times is considered spamming and is prohibited. You may find a copy of our Forums Policy and Guidelines, here

 

To send a private message click on my name "ComcastChe", then click private message me.