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changeing name of files in email

New Poster

changeing name of files in email

I want to add another folder to my existing folders in email,  it wont let me add any..... so can I delete or change the name of an existing folder...

 

this is a folder after the mail has been read and i want to save to folder

 

 

Expert

Re: changeing name of files in email

How are you accessing the email?  Using only a browser and the webmail interface?  Or with a desktop client like Outlook or Thunderbird?  Exactly what happens when you try to add a folder?  Are you getting any error message?

New Poster

Re: changeing name of files in email

I have not received a response on how to change the email folders name.   I have about 20 of them, which I store items in it.  but I cannot seem to add any more folders,  or change the name on an old folder,  Does anyone know how to do this? 

I obtain my email thru xfinity direct.  I am a comcast email user.   I do not use outlook or thunder??

 

Please someone advise...

New Poster

Re: changeing name of files in email

Latoque,  sorry didnt answer sooner,  was on vacation.   I use my PC,  MAC.   and get my mail directly from Xfinity.  So far I HAVE not gotten a response for my inquiry other than you,   dont know my way around email too much....but I have folders from 2006 when they introduced them and I have items in there for purposes of answering question that people sent me or photos or odds and ends....I just cant creat any more folders or change the name,   that is what I want to do....

Expert

Re: changeing name of files in email

OK then I'll ask again-------------exactly what happens when you try to add a new folder?  To change the name of an existing folder, right-click on it and select "Rename".