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cant receive or send email to gmail accounts

New Poster

cant receive or send email to gmail accounts

Trying to get some emails from a company thay uses gmail. I cant receive or send emails to them.....

Expert

Re: cant receive or send email to gmail accounts

What happens when you try to send?  Are you getting any error or bounce message?

New Poster

Re: cant receive or send email to gmail accounts

They tried to send me documents to multiple comcast.net accounts. Showed it went through from their end but received nothing.

I have sent messages that dont even show being sent but no error message. When I send a group message that wasn't all gmail,  they got it, but when they replied to message only the non comcast.net got it

 

New Poster

Re: cant receive or send email to gmail accounts

Read something about filtesr and how to modify them but can't seem to follow the advice

Preference, email, email filters....

Expert

Re: cant receive or send email to gmail accounts

If you are in the new email format the path is different.  On the Inbox page click on the gear icon in the upper right corner, then on Settings.  Under Mail you will see "Filter rules".  Click on that and you will see any filters you have set up.