Community Forum

can't open email links

Highlighted
New Poster

can't open email links

Email links will not open when viewing my emails in Chrome. They will open when using Windows Edge, which I don't want to use. Any suggestions? 

Highlighted
Expert

Re: can't open email links


@jammm wrote:

Email links will not open when viewing my emails in Chrome. They will open when using Windows Edge, which I don't want to use. Any suggestions? 


This is a known issue with Chrome and not something Comcast can fix.  Your "fix" is to either turn off your popup blocker, or right click on the link and open it in a new window/tab, or use an alternate browser like Firefox.


I am not a Comcast Employee.
I am a Customer Expert volunteering my time to help other customers here in the Forums.
We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Mark the post as Best Answer!
Highlighted
New Poster

Re: can't open email links

Thank you for your help! Right clicking and opening in new window/tab works. I should have thought of that.  lol.