Community Forum

can't access emails

New Poster

can't access emails

New modem from comcast, having connection issue with Xfinity homepage and going to email, Hanging up and timing out. sometime works. 

Expert

Re: can't access emails

Call Comcast and choose the option to send your modem a refresh signal.  See if that helps.  Or, try power-cycling the modem/gateway.  Unplug the power from the back of the unit, then wait a minute or two and plug it back in again.