Community Forum

blocked addresses

i_am_jim
Contributor

blocked addresses

It seems like I once heard comcast maintanied a blacklist of incoming addresses.  I have someone who swears they have sent me a needed email but it never comes.

 

Is there such a list and if so, where do I find it?

Latoque
Expert

Re: blocked addresses

Check to see if it's in your Spam folder.  If it's not that, call Comcast security and see if there is a blocking issue for that sender's domain-----------------

 

Comcast Customer Security Assurance-------------------

Normal business hours (6:00 am to 2:00 am EST, 7 days a week)

1 - 888-565-4329



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i_am_jim
Contributor

Re: blocked addresses

So, as far as you know, there is not list I have access to?

Latoque
Expert

Re: blocked addresses

No, there is no list you can get to yourself.  You have to call them.



I am not a Comcast Employee.
I am a Customer Expert volunteering my time to help other customers here in the Forums.
We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Mark the post as Best Answer!