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address book

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New Poster

address book

I cannot get into my address book.

 

Expert

Re: address book

Are you still in the old email format or the new one?  To tell, look at the URL in the address bar.  If it says Zimbra you are in the old one, if it says Appsuite you are in the new one.  Exactly what happens when you try to access the address book?

Official Employee

Re: address book

Hello,

The email team is aware that some users who had previously accessed their address book at Plaxo are currently experiencing issues getting into their address book at this time. Please be assured that we are working with Plaxo to correct this interruption as quickly as possible. Thank you for your understanding. 

Official Employee

Re: address book

This should be corrected at this time for you. Please let me know if you need further assistance with this. Thank you for your patience.

New Poster

Re: address book

I cannot get into my address book. How soon will this be corrected.