When I try to open my comcast email I get Zimbra instead of Xfinity and it asks me for login and password.
Is this something new from comcast? If not, how do I prevent this from happening. I do not have a login or password for Zimbra.
Mercy <Edited for violating forum guidelines: "Personal Information">
<Edited for violating forum guidelines: "Personal Information">
Zimbra was/is the company that wrote the software for the old Comcast email format. My information is that about 98% of all customers have now been migrated to the newer Appsuite format. There aren't any separate sign-in credentials for Zimbra; it's just your Comcast sign-in information. How are you accessing the account--------on a desktop or laptop with a browser and just the webmail interface, or something else? I have not heard of this issue before.