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Zimbra Email Sever Problem

New Poster

Zimbra Email Sever Problem

Why is email crashing every 5 minutes?  I keep getting a message from Zimbra that there is a server problem.

Gold Problem Solver

Re: Zimbra Email Sever Problem

What browser are you using? What does the error message say exactly? The more details you can provide, the better.

New Poster

Re: Zimbra Email Sever Problem

Same exact problem here. Started in the last week. Im on Chrome Version 66.0.3359.139 (Official Build) (64-bit) on MacOS 10.12.6. 
But clearly it isn't limited to us and others must being having this issue as well which means its on Comcast/Zimbras end. 

FIX IT PLEASE!

New Poster

Re: Zimbra Email Sever Problem

Here is a picture of the issue. Went away for a week or so, and now has returned YET again!

 

 

Screen Shot 2018-05-17 at 12.23.26 PM.png

Official Employee

Re: Zimbra Email Sever Problem

Hello all,

Thank you for bringing this to our attention. We found an issue of one of the server redirects affecting a small subset of our customers, and unfortunately it seems you were part of that set. Our apologies for that.

We have corrected the issue and put in some alerts for the future so it shouldn't happen again. 

 

This should now be resolved for you. If you are still having issues, please log out, clear cache and cookies, and try to log in again.