I'm using the native Xfinity email page. That's when you click on the envelope on the my.xfinity.com page.
I just sent an email. I went to look for the email in the SENT folder that I have sorted by date. It should have been at the top but wasn't there.
I do a search in the sent folder for a key word. Still not there. I then switch to the INBOX folder and search there. It finds it, but says that it's in the SENT folder. However when I go back to the SENT folder it is still not there.
What am I doing wrong?
When you are looking in the Sent folder, click on "Sort by" and if "Conversations" is checked----uncheck it. Does the missing email show up then?