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Xfinity app email errors - not syncing with email accessed via PC / missing messages

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Xfinity app email errors - not syncing with email accessed via PC / missing messages

Hello,

For quite some time the email on the xfinity app isn't syncing when email is accessed by PC.

I've had to re-organize so many emails.

Also some folders show up empty on the web app (this has left me without access to paid for electronic tickets at events because my ticket folder is empty on the app, but then it's fine & full if I access via a PC). 

I've sent messages to comcast, but the error persists (and now I can't see sent emails via the app... commented on an earlier post about that).