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Xfinity Connect App Email on Android Device

Frequent Visitor

Xfinity Connect App Email on Android Device

I am experiencing an issue using the Xfinity Connect app on my Android device.  The email arrives but if I try to open it I get :

 

Couldn't connect to host, port:  imap.emai.comcast.net, 993: timeoout 20000

 

If I turn off the wi-fi on the phone I can open the mail.

 

Any suggestions?

 

Joe P

New Poster

Re: Xfinity Connect App Email on Android Device

Same thing happening to me.  Sure wish COMCAST would care enough to fix this

New Poster

Re: Xfinity Connect App Email on Android Device

Having same error as well on all of my devices. Any resolution?
Admin1

Re: Xfinity Connect App Email on Android Device

Hello All -- We are aware of this issue. Our engineering team is working on a resolution. We appreciate your patience while we work to resolve this issue.