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Xfinity Address Book updates not available when composing e-mail

Regular Visitor

Xfinity Address Book updates not available when composing e-mail

I have edited my address book, but none of these edits are available when I compose a new e-mail (new contacts, modified group members, etc). This is a several week old issue. I am using the Full version of Xfinity connect.

In the past, this was an issue with the Xfinity service not synching up contacts, so was out of my control.

Please advise, thanks!

New Poster

Re: Xfinity Address Book updates not available when composing e-mail

i have the same problem  -- been like this for years.  I add a contact or take an existing contact and add to a group. Then try to send email and it will not autofill.  Days later it may work.