Xfinity has decided to mark ermails from firstname.lastname@example.org as SPAM
I go into the SPAM folder and mark them as NOT SPAM. But they keep getting marked as SPAM.
All Xfinity has to do is go into their SPAM filter and whitelist the email.
I have talked to 4 people and had 2 tickets open for OVER 3 weeks.
Can someone at Xfinity please fix the problem?
@Network_Guy I am sending you a PM with more information.
Xfinity contected me yesterday to get my information and removed the SPAM designation from the sender. I had email from the sender this morning.
BUT it should never have come to this:
I have run service centers. Any ticket open for over a week was escalated. No ticket was allowed to be open for over two weeks without management approval. Xfinity needs to review their service center operation.